Urban

Near Royal Botanical Garden

Urban is centrally located in Madrid, a 4-minute walk from Puerta del Sol and 10 minutes by foot from Prado Museum. This 5-star hotel is 0.5 mi (0.8 km) from Plaza de Cibeles and 0.6 mi (0.9 km) from El Retiro Park.

Make yourself at home in one of the 96 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has facilities measuring 3240 square feet (301 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Enjoy Mediterranean cuisine at CEBO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Useful informations

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from June to September.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Other things you would like to know

Pet maximum weight in lb is 33 33
Pet maximum weight in kg is 15 15
Pets allowed
Gap period enforced between guest stays - 24 hours 24 hours
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Safe Tourism Certified (Spain)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Protective clothing is available to guests
Electrostatic spray is used for disinfection
Gloves are available to guests
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
Number of buildings/towers - 1
Year Built - 2005
Total number of rooms - 96
Number of floors - 6